Storage Limit Reached even though haven't even used 1gb of 10gb

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Taylor Curtis

• September 21, 2024 19:42

Need assistance ASAP with the Storage limit on our account. We have used less than a gb but we can't upload anything else as apparently we have used all 10gb...... 

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  Rona

  • September 23, 2024 20:31

  Hi Taylor, 

  Welcome to Box Community and glad to assist!

  Upon checking, this only folder present in your account is your collaborated folder. Since this is a shared folder, please contact the folder owner, as your storage error varies according to the folder owner's storage allocation. 

  Thanks for posting!

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