Missing files

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Amanda Nissing

• November 19, 2024 00:13

When following a known filepath it appears as though some folders are missing. However when following a known link, the files are there but the shown filepath is wrong (If you take a step back in the folder, it brings you to a folder that doesn't contain the previous folder).

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  Rona

  • November 19, 2024 14:46

  Hi Amanda, 

  Welcome to Box Community! 

  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

  Thanks for posting!

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