The change of the mobile phone number has made two-factor authentication impossible.
AnsweredHello.
The change of the mobile phone number has made two-factor authentication impossible.
I am logging in with another account to inquire because the account I want to change cannot enable two-factor authentication.
Please let me know how to deal with this.
I would like to contact you individually regarding the email address of the relevant account.
Thank you.
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Hi there,
Welcome to Box Community and glad to assist!
Since it's a login issue, please contact Box Support with your affected Box account and use this link.
The link provided will allow you to open a ticket if you have trouble signing in.
Thanks for posting!
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