Support Forum

• by Box Service Account
• March 08, 2024 23:15

Email already used in a Box account but not associated with an enterprise Completed

1

vote

2

• by Rachael McCombs
• March 06, 2024 20:25

Open a support ticket - not able to add user because "Email already used in a Box account but not associated with an enterprise." Completed

0

votes

2

• by MKI Distribution Services
• March 06, 2024 16:35

Relay Upload Notification - Adding file name to Notification Completed

0

votes

2

• by Admin Innovee
• March 05, 2024 16:47

Cannot add old existing box users to enterprise Completed

0

votes

2

• by Ann Edwards
• March 05, 2024 15:06

My hard drive is completely filled with BOX files Completed

0

votes

2

• by 共通
• March 05, 2024 01:36

How to switch a user account Completed

0

votes

2

• by Admin - James Hammond
• March 04, 2024 10:17

Can't log into box drive after update v2.38.165 Completed

0

votes

2

• by Joe Collins
• March 01, 2024 13:55

Salesforce Developer Toolkit - Update or Delete a Folder Association? Completed

0

votes

2

• by Daniel DUFOUR
• February 28, 2024 16:42

Unable to enable autosave (Word for Mac) Completed

1

vote

2

• by 生沼守英
• February 28, 2024 08:47

Can't login in BoxDrive v2.28.165 Completed

1

vote

2

• by Olzmann lab
• February 26, 2024 11:40

Unlimited Business Account: "Account storage limit reached" Completed

1

vote

2

• by Devin Ooi
• February 26, 2024 07:39

Request help (urgent) Completed

0

votes

2

• by GFP
• February 25, 2024 15:51

can not share folders any more, and all the previously shared links was disabled Completed

0

votes

2

• by John Maedel
• February 21, 2024 21:01

New ticket Completed

0

votes

2

• by Eben Alguire
• February 21, 2024 17:05

Box For Teams Completed

0

votes

2

• by MELISSA CLEMENS
• February 20, 2024 00:08

Unable to use the @mention function in open documents Completed

0

votes

2

• by Samir
• February 19, 2024 10:12

While downloading the zip archive, the .zip extension is not present in the folder. Completed

0

votes

2

• by Shannon Machado
• February 16, 2024 12:06

BOX Mails Completed

1

vote

2

• by LPC Test account
• February 15, 2024 15:46

Delay in triggering Webhook from box to Salesforce Completed

0

votes

2

• by Tommy Keyes
• February 15, 2024 13:54

New User Confirmation email failes to send Completed

0

votes

2

• by Joe S
• February 09, 2024 16:23

Auto Enrollment Completed

0

votes

2

• by 佐藤 侑大
• February 08, 2024 03:28

Not received notification email with Box relay Completed

0

votes

2

• by Antony Hofton
• February 07, 2024 19:17

personal account blocked when added to an enterprise account Completed

0

votes

2

• by BrinaB
• February 07, 2024 17:17

Metadata collected on forms not applying to files uploaded Completed

0

votes

2

• by Benjamin J Gray
• February 07, 2024 16:43

Help With 2 Factor Authentication on USAFx Completed

0

votes

2

• by Changfu Yao
• February 06, 2024 19:11

Box Autoupdater eats up huge amount of memory Completed

0

votes

2

• by Tanner Schaul
• February 02, 2024 19:47

.gif files not animating in the preview window Completed

0

votes

2

• by Administrator
• February 02, 2024 07:40

Email already used in a Box account but not associated with an enterprise Completed

1

vote

2

• by Sheila Roux
• January 26, 2024 16:10

Error Message "Selected User does not exist in tenant CBRE, Inc Completed

0

votes

2

• by J Hagan Capital
• January 25, 2024 19:26

How to create a embedded widget for a business account Completed

0

votes

2