Support Forum

• by Alberto Canestrelli
• February 13, 2025 13:06
• Edited

Microsoft Word file opened from box doesnt have autosave on Answered

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votes

1

• by Lindsay Williams
• February 13, 2025 12:16

Storage says full, but it isn't Completed

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votes

1

• by Jo Whiteley
• February 13, 2025 10:33

How can I contact support when I'm on a free account? Answered

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votes

2

• by Daisuke Miyamoto
• February 13, 2025 04:58

unable to login with normal browser Answered

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votes

1

• by Raphael Cheong
• February 13, 2025 04:07

Can't set password + Not getting reset email Answered

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votes

1

• by R Joyner
• February 13, 2025 03:43

Box Android app is showing gigabytes of data on my phone & tablet Answered

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votes

3

• by Ronnie Zhao
• February 13, 2025 01:44

Reset the 2FA Completed

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votes

1

• by Johnson, Derek
• February 12, 2025 21:49

Excel document crashed, nothing saved for the past 24 hours Completed

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votes

1

• by Orsolya Imreh
• February 12, 2025 21:00

2 factor authentication reset Completed

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votes

1

• by Bradley Warnick
• February 12, 2025 19:44

An error has occurred ending your trial. Please try again or contact Box at 1-877-729-4269 Answered

1

vote

1

• by Dawn Kevern
• February 12, 2025 19:43

Issue with Error Message that states can't reach this page Completed

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votes

1

• by Terry V Kidd
• February 12, 2025 18:24

10 GB Limit - Please Help! Answered

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votes

1

• by JL
• February 12, 2025 17:45

"Upgrade to a newer version of Box" Completed

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votes

1

• by Whitney Jones
• February 12, 2025 16:53

Add existing user Completed

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votes

1

• by Frederick Naumann
• February 12, 2025 16:40

Cannot edit and autosave shared Box files with MS Word on desktop Completed

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votes

1

• by Bradley Warnick
• February 12, 2025 15:51

Email already used in a Box account but not associated with an enterprise. Answered

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votes

1

• by Scott Faludi
• February 12, 2025 15:39

Webhook verification Answered

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votes

1

• by Ryan D. Teksten
• February 12, 2025 15:30
• Edited

Storage Completed

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votes

1

• by Box User
• February 12, 2025 14:56

Lost my information Answered

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votes

1

• by Latonya Hampton
• February 12, 2025 14:43

I can't create a password for my account. I signed up with google and have no password.Help Answered

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votes

1

• by Cathryn Huibregtse Bimmel - Nagel
• February 12, 2025 14:36

failed to transfer admin to new person Completed

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votes

1

• by Norberg Jahrl Stefan
• February 12, 2025 14:26

Fail to uninstall box.com due to missing msi-file version 2.41.219

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votes

0

• by Olaka Brandon
• February 12, 2025 10:43

Access to files

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0

• by 古賀　寛之
• February 12, 2025 07:45

Regarding the restoration of files and folders Completed

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votes

1

• by Miho Shioda
• February 13, 2025 00:32
• Edited

Disable 2 factor authentication Answered

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votes

2

• by ashusbandandwife
• February 12, 2025 04:42

help with link Answered

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votes

1

• by Rigel Morrow
• February 12, 2025 04:36

How to delete box cloud ACCOUNT Answered

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votes

1

• by Karin Lee
• February 12, 2025 02:32

how to move the document from my signed request to other folder Completed

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votes

1

• by Data Upload User
• February 11, 2025 23:59

SSO account fallover ?

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votes

0

• by Caitlin Corley
• February 11, 2025 23:26

QR Code

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