Support Forum

• by Ryan Craig
• May 05, 2025 16:43

Just got Box but Box Drive doesn't login, it loops to browser for login

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• by CPB ITA
• May 05, 2025 16:07

External User replaced new phone

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• by Monica Lee
• May 05, 2025 15:39

Account Duplicate

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• by Michael Bell
• May 04, 2025 03:17

Failed to execute script bfd_main Box v 2.45.185

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2

• by Jay Gross
• May 02, 2025 18:35

Add User to Enterprise

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• by Niraj Merchant
• May 02, 2025 18:01

I already have a free account with box but my company just purchased business plan and is not able to add my account as a user to the business account.

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• by Yanwei Jiang
• May 02, 2025 15:19

Issue with Duplicate Folder on Box Drive Answered

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1

• by 大里美穂
• May 02, 2025 07:11

Box Account Recovery Request Answered

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1

• by 小宮山 彩奈
• May 02, 2025 04:52

I can no longer log into my account. Completed

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1

• by Mahmoud Diab
• May 01, 2025 22:52

pdf and pvg didnot opening

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• by IT Admin
• May 01, 2025 16:55

Not able to "Add New Payment" Answered

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2

• by Adam Morris
• May 01, 2025 00:43

Unable to transfer admin status to another team member Answered

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1

• by Ryan Wright PC
• April 30, 2025 17:49

QR Code Completed

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2

• by Amrita Financial
• April 30, 2025 17:01

security problem with who can see files?

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0

• by Steven Gradidge
• April 30, 2025 13:48

Previews of videos not loading

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• by Box User
• April 30, 2025 11:34

box sync wont start getting this message can anyone help? Answered

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4

• by Chareef Eamittipol
• April 30, 2025 03:54

Need Help reseting 2FA for an existing account Completed

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1

• by Chelsea O
• April 30, 2025 02:48

Customer Support - password reset isn't working once signed in Answered

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1

• by Lisa Minchau
• April 29, 2025 22:01

PDF with fillable fields Completed

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1

• by Jonathan Zou
• April 29, 2025 21:54

Unable to install Box Drive on Windows 11 (22d75dad-658c-3109-91f7-4cb1a0729109) Completed

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2

• by Ema Paz
• April 29, 2025 20:51

Authenticator App Answered

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1

• by Will Pratt
• April 29, 2025 20:20

Not receiving password reset email Answered

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1

• by Nancy Golembiewski
• April 29, 2025 19:34

SOC 1 report Completed

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1

• by LuvVon Zharnette Brown
• April 29, 2025 16:34

I need to cancel Answered

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1

• by kimberly melo
• April 29, 2025 15:31

radio buttons and check boxes

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• by Anthony Mcloughlin
• April 29, 2025 14:50

Project Folder and files are now Missing Answered

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1

• by Sean Steffanni
• April 29, 2025 14:28

Upgraded account. All Folders and Files are now missing. Answered

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1

• by David Burke
• April 29, 2025 13:55

Box account not working Completed

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1

• by Pete Riches
• April 29, 2025 11:31

Account Recovery Completed

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1

• by Testkonto
• April 29, 2025 08:50

Account size calculation? Completed

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1