Support Forum

• by Maya Sari
• February 08, 2025 16:42

Send Request button is grey

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votes

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• by César DELOMIER
• February 08, 2025 12:43

HELP Completed

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1

• by Luisa Bekeschus
• February 08, 2025 11:19

Canceling my trial account Answered

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1

• by Thakra Jutt
• February 08, 2025 05:40

Unable to Generate Backup Codes – Error in Box Cloud App Completed

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3

• by Spencer Barron
• February 07, 2025 22:53

Inviting External Collaborators to Folder resulting in 403 error Answered

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votes

1

• by Edna Wang
• February 07, 2025 22:42

Cancel Account Answered

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1

• by Les Vogt
• February 07, 2025 22:05

Can't Change eMail address Answered

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1

• by Adrienne Caplan Gawlikowski
• February 07, 2025 21:06

No Document Connected to Box link

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• by Kristin Hertko
• February 07, 2025 19:40

Can't set password Answered

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1

• by Chris Goodwin
• February 07, 2025 18:15

Restructuring collaborator permissions; ANY option that's not one-by-one?

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• by Justin Elvins
• February 07, 2025 18:03

Being asked for 2FA but have not set up in account Answered

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1

• by Michele Carlo
• February 07, 2025 17:17

Box desktop not updating on a Mac running Sequoia 15.2 Answered

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1

• by Sereena
• February 07, 2025 15:29

I don't have access to my primary email and need to change it. Answered

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1

• by Jeneé Hart
• February 07, 2025 15:12

Lost access after name and email change

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0

• by Alex Malkin
• February 07, 2025 14:50

Add user with an existing account Completed

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votes

1

• by Angela Finn
• February 07, 2025 14:19

Two Factor Authentication Completed

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1

• by Box User
• February 07, 2025 08:08

I can't access two-factor authentication (urgent) Answered

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2

• by Gregor Pogoeschnik
• February 07, 2025 08:04

"you installed an older version of box drive on top of a newer version" Completed

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1

• by 藤井　隼人
• February 07, 2025 04:27

Inquiry Regarding Box Certified Professional (BCP) Exam Access Issue Completed

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1

• by YongQing Foo
• February 07, 2025 03:08

Unable to edit excel online (even with Editor level access) Completed

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1

• by Jackson Hebert
• February 06, 2025 20:23

Need a copy of our contract Answered

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1

• by Ashley Kunze
• February 06, 2025 18:46

Search in Box "Everywhere" - not working Completed

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1

• by Xue Jiang
• February 06, 2025 14:49

Add password to a folder? Answered

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1

• by Simon Hughes
• February 06, 2025 14:41

Two Factor Authentication - Reset Completed

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2

• by Nicole Martel
• February 06, 2025 14:06

Account Storage Limit Answered

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1

• by Info Fidalga
• February 06, 2025 12:21

Error in subscribing plan Answered

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1

• by Khan, Rabia Ibrahim
• February 06, 2025 12:20

Unable to Access Shared File Answered

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votes

1

• by Kathleen Amiet
• February 06, 2025 12:01

Multiple Documents signed by the same person?

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1

• by 前田幸男
• February 06, 2025 07:54

新規登録できません。 Answered

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1

• by Sota Shibano
• February 06, 2025 07:39

Inviting Deactivated Users Answered

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1