Support Forum

• by Mahan Ellison
• June 13, 2023 19:42
• Edited

Box Drive has encountered a problem that requires you to manually reset Box Drive. Completed

1

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3

• by Becca Melkonian
• June 13, 2023 17:51

Unable to Set my Password URGENT Answered

1

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3

• by Hirotaka Miura
• June 13, 2023 10:25

購入のキャンセルについて Answered

0

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3

• by Mike Medina
• June 12, 2023 18:15

Text disappears when opening PDFs Answered

0

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3

• by Laura A Lilley
• June 12, 2023 18:06

Box search not picking up hits in comments Completed

1

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3

• by Antoine Saint Maur
• June 09, 2023 16:40

Payment won't process Answered

0

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3

• by Niko Pronin
• June 09, 2023 13:35

Recovering "permanently deleted folder" Answered

-1

votes

3

• by Gonzalo Asbun
• June 08, 2023 18:26

21 CFR 11 Electronic Signature Completed

0

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3

• by Saran Kumar
• June 07, 2023 11:42

Box Sign Completed

0

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3

• by Ali Ozkaraca
• June 06, 2023 19:09

BOX can not handle many files at once, crashed 2 times a day. Answered

1

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3

• by Box User
• June 06, 2023 15:26

Old account - need to change email address Answered

0

votes

3

• by Katie Shinnick
• June 01, 2023 20:14

Oldest files show up first every time Answered

1

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3

• by Jonathan Farmer
• June 01, 2023 10:37

Microsoft Word Doc "not available" from Box Folder Answered

0

votes

3

• by Karin Dubinsky
• May 31, 2023 15:04

Can't login to folder Answered

1

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3

• by hnk1005
• May 31, 2023 04:18

I am not receiveing email notifications of uploaded by file request form Answered

0

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3

• by Amy Vincze
• May 26, 2023 18:33

How do I clear out old files COMPLETELY so they don't add to the storage amount? Answered

0

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3

• by Megan Raby
• May 25, 2023 23:59

How do I open a support case?????? Answered

0

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3

• by i2d interiors
• May 25, 2023 06:25

payment auto renewal in account. Answered

0

votes

3

• by Michelle van As
• May 24, 2023 09:27

No space available even after deleting Answered

0

votes

3

• by Evan Peck
• May 23, 2023 12:27

Please run script to fix storage measurement Answered

0

votes

3

• by Alexandre Duparchy
• May 22, 2023 19:08

Wrong File Number & Folder Size Answered

0

votes

3

• by Erin Futrell
• May 22, 2023 13:18

iPad video downloads distorted Completed

0

votes

3

• by Edyta Domzalska-Gabryjanczyk
• May 19, 2023 12:50
• Edited

Cannot upload files to Box Answered

-1

votes

3

• by orec system
• May 19, 2023 00:53

Uploaded MOV files are enlarged horizonally Completed

0

votes

3

• by Box User
• May 18, 2023 17:13

Call me please Answered

0

votes

3

• by Kevin L. Atkins
• May 17, 2023 19:57

Notifications Answered

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3

• by Matthew Murray
• May 17, 2023 16:34

Admin Console has disappeared Completed

0

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3

• by Balakumar Prasannan
• May 16, 2023 17:40

Box Upgrade to 2.31.64 on 3/5/2023 has issues in Win 10 Completed

0

votes

3

• by Haydon Murr
• May 16, 2023 15:57

Saving Microsoft 365 files straight to Box Answered

0

votes

3

• by Dionne Rodriguez
• May 16, 2023 15:26

Delete Error Message Completed

1

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3