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Application Settings for Your Enterprise

Admin Console , Applications , Admin , Enterprise Settings , Instructions , Article , New , Product Utilization , Instruction

The Apps section of the admin console enables you to

  • control which applications your managed account holders are permitted to use, and
  • manage custom apps in your enterprise.

If you disable an application on this page, account holders are unable to add the application to their Box accounts, and cannot use the application if the account holder previously installed it.

Table of contents

  1. Box Apps & Integrations
    1. Official Box Apps
    2. Box Drive - Mark for Offline
    3. Recommended Apps
    4. Global App Settings
      1. Published Apps
      2. Secure Connection
      3. Default Editor
  2. Individual Application Controls
    1. Searching
    2. Enabling or disabling the app
    3. Configuring
    4. Filtering
  3. Manage Custom Apps

Box Apps & Integrations

In this section, Box enables you to control access to official Box apps and third-party apps.

To control access to Box apps and integrations:

  1. Open the Admin Console.
  2. In the left sidebar, click Apps.
  3. In the top of the page, click Box Apps & Integrations.

 

Official Box Apps

In this section, Box enables you to quickly locate and disable applications of the following categories:

  • Desktop Apps
  • Android Apps
  • iOS Apps
  • Server Apps
  • Mobile Web and Accessibility apps.

By default, official Box apps are enabled, and we do not recommend you disable them. 

To disable an official Box app:

  1. Click the category of app you want to disable.  Box displays a list of Box apps.
  2. Next to the specific app, click the slider button.

We don't recommend you disable Box applications.  If you disable all of the Box Mobile Apps, none of the Box Mobile admin functions will be available to you.

Box Drive - Mark for Offline

Specify whether to enable this feature throughout your organization (the default), or just for certain individuals, or whether to disable it altogether.

Recommended Apps

Recommended apps are curated third-party applications available in Box Preview.  Examples of using third-party apps include sharing a file in Slack or Facebook Workplace, sending it via Outlook or Gmail, and sending it for signature via DocuSign.

When you enable Recommended Apps, Box makes these available in the Preview window when your account holders view files. To learn more, be sure to read our article about using recommended apps.

Global App Settings

In this section, you manage your account holders' access to third-party apps available in the Box app store.

Published Apps

To disable third party apps published to the Box app store:

  • Check Disable published third party apps by default.

Disabling all published applications disables all third-party published integrations, except those that you explicitly select in Individual Application Controls to add by default.  For example, if in Individual Application Controls you mark Slack as added by default, and then select Disable published third party apps by default, Slack remains added by default. To disable Slack, in the Individual Application Controls section you must manually disable Slack.

 

Note

You do not need to allowlist published applications. If you try to allowlist a published application, Box displays an error message. To add a published application, go to the App Center, click the title of the app you want to add, and then follow the instructions. 

 

Secure Connection

To disable any application that does not use an SSL connection:

  • Check Require web app integrations to use secure connections (SSL).  Checking this option requires all web app integrations to use secure connections.

After you finish updating your Global Apps Settings, in the top-right corner of the Apps tab's window click Save.

Default Editor

In this section, Box enables you to choose which applications to use for viewing Word, PowerPoint, and Excel Office files.

Individual Application Controls

In this section, Box enables you to search for third party apps and filter your searches, as well as enable, disable, and configure third-party apps.

Searching

To search for a third party app:

  1. Click in Search for an app.
  2. Type the name of the app and press the Enter key.  Box displays a list of app names matching what you typed.

Enabling or disabling the app

To enable or disable a third-party app:

  1. Hover over the selected app.
  2. Click the status indicator in the Status column.
  3. In the drop-down choose one of the available options:

    • Disabled: Managed users will not be able to access or use the app at any time.
    • Available for all users: Managed users can install and use the app as needed at any time.
    • Added by default for all users: App is pre-installed for all managed users’ accounts and available to use.
    • Custom configuration: App is available or added by default for select users or groups.
      • A configurator where you can specify the details opens. 
Note
Choosing one of the options, except Custom configuration, applies the availability configuration for the app immediately.

Configuring

To add additional configurations to a third-party app:

  1. Hover over the app's row. Box displays a Configure button.
  2. Click Configure. Box displays the Configure Box for [integration name] or Configure [third party app name] window.
  3. Select the desired status under Choose the status. Available options are:
    1. Disabled: Managed users will not be able to access or use the app at any time.
    2. Available for: [All users / Select users or groups / All users except for selected ones] (select the desired option from the drop-down): Managed users can install and use the app as needed at any time.
      1. If you choose this option, a Users and groups field is displayed. Enter the desired users and groups names.
    3. Added by default for [All users / Select users or groups / All users except for selected ones] (select the desired option from the drop-down): App is pre-installed for all managed users' accounts and available to use.
      1. If you choose this option, a Users and groups field is displayed. Enter the desired users and groups names.
  4. If the Additional Configurations section is available, select the settings you want to enable. Available options are:
    1. Enable Box Activity Stream: By enabling this setting, users will be able to see certain events that occur in this application in File Preview. Learn more. Click the toggle next to this option to enable or disable it.
    2. Admin Delegated Authorization: Admin Delegated Authorization allows users to authorize into integration without having to manually go through an Oauth flow. When enabled, every user in a Box enterprise will automatically be authorized.
  5. Save or cancel your changes.
Note:
Some options can be unavailable for your enterprise.

Filtering

To filter your search for a third-party app:

  1. Click the Filter button next to the search bar.
  2. Select the chosen option in the drop-down menu. You can choose from:
    1. Type of status applied - Disabled, Available for [All users / Select users or groups / All users except for selected ones], Added by default for [All users / Select users or groups / All users except for selected ones].
    2. User access - Available or added by default for (Enter user name) - you can see all the apps that are available to this specific user for one of the following reasons:
      1. The app is available to all users.
      2. The app is available to select users, including the user you specified.
      3. The app is available to a group that the specified user belongs to.
      4. The app is available to all users except some, and the user you specified is not excluded.
  3. Apply your filters.

Click the [x] in the filter’s pill to disable your chosen filters.

Manage Custom Apps

In this section, Box enables you to manage customized applications in your deployment.  Here you can:

  • authorize new custom apps,
  • disable third-party apps by default,
  • disable unpublished apps by default,
  • require admin approval for apps seeking transactional access.

To manage custom apps:

  1. Open the Admin Console.
  2. In the left sidebar, click Apps.
  3. In the top of the page, click Custom Apps. 
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