Storage almost full, but it's not

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Bak Arp

• June 08, 2023 21:25

Storage shows as almost full, but it's not. Can you please run your script to fix it? Thanks.

 

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  Rona

  • June 09, 2023 22:29

  Hi Bak, 

  Welcome to Box Community and glad to assist with your storage issue. 

  Glad that you've joined this forum. Great news! We've ran the script to correct your file and folder counts. To verify this, log in to box.com> Account Settings> Used Storage. 

  As always, don't hesitate to contact our team if you find inaccuracies to your storage count as indicated and we'd love to further assist. 

  Hope it helps! 

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  Bak Arp

  • July 20, 2023 13:20

  Thank you Rona, please, your help again, storage shows as almost full, but it's not. Can you please run your script to fix it? Thanks.

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