Unable to donwload files via direct link
AnsweredWhen direct link is used to download files from box. Following is provided as response:
We are not currently able to process your request; please try again in few minutes.<br /> If you continue having isues, please submit a request at <a href="https://support.box.com">https://support.box.com</a> for support.
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Still stucked within downloading direct links result not into file but into:
code: 400
message: Bad Request
response headers:
Server: nginx
Date: Thu, 29 Jun 2023 12:42:19 GMT
Content-Type: text/html
Content-Length: 1653
x-envoy-upstream-service-time: 65
X-Box-Original-Ingress-ADC-Host: prod-c-traffic-manager-ttk5
Strict-Transport-Security: max-age=31536000
Via: 1.1 google
Alt-Svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
response content:<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd"><html xmlns="http://www.w3.org/1999/xhtml" lang="en" xml:lang="en"><head><title>Box - Free Online File Storage, Internet File Sharing, RSS Sharing, Access Documents & Files Anywhere, Backup Data, Share Files</title><style type="text/css">body, html {height: 100%;}body{margin: 0;padding: 0;background: #F8FEFE url(img/linear_g.gif) left top repeat-x;font-family: Arial;}div.outer{height: 100%;overflow: visible;}div.content{top: 40%;position: relative;}div.error_box{top: -80px;position: relative;/*width: 510px;*/margin: auto;text-align: center;}div.error_box img{border: 0;}div.error_box div.message{margin: 50px auto 0 auto;padding-top: 10px;font-size: 12px;color: #489BD9;width: 510px;line-height: 20px;text-align: center;}div.error_box div.message a{text-decoration: none;color: #489BD9;background: url(img/blue3_1px.gif) left bottom repeat-x;}</style></head><body><div class="outer"><div class="content"><div class="error_box"><a href="http://www.box.com" onmousedown="return false;"><img src="img/logo150.png" alt="Box.com"/></a><div class="message" >We are not currently able to process your request; please try again in a few minutes.<br />If you continue having issues, please submit a request at <a href="https://support.box.com">https://support.box.com</a> for support.</div></div></div></div></body></html> -
Hi Pavel,
Welcome to Box Community and glad to help!
To have your direct link to work,
- Please use your alternate browser, also, always check if your current browser is up to date.
- Clear your browser's cache and cookies. https://support.box.com/hc/en-us/articles/360043695214-How-Do-I-Clear-The-Cache-And-Cookies-In-My-Browser-
- Try another machine and network connection.
- Restart your machine.
Hope it works!
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Hi Rona,
This is not my case.
I am developing Java application that is capable to download files from direct links provided by 3rd party.
Endpoint https://public.boxcloud.com/d/1/<filetoken>/download has some private policy which prevent GET request for the files with message: We are not currently able to process your request; please try again in few minutes. If you continue having issues, please submit a request at <a href="https://support.box.com">https://support.box.com</a> for support.
I am looking for an advice how to construct HttpClient which is capable to communicate with mentioned endpoint.
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