Box Drive asked for restart to finish update and about to quit, but everytime I restart, the problem persists and the Drive is not working.

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MENGCHEN LI

• January 08, 2024 18:17

Even if I restart, it cannot solve the problem, and everytime I need to uninstall and then re-install the Box drive to solve this issue. I'm using the Box on a Win 11 pro system.

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  Rona

  • January 08, 2024 19:35
  • Edited

  Hi Mengchen,

  Welcome to Box Community and glad to help!

  You may reach out to your Organization's internal helpdesk team to contact Premier Services, that way we could assist. 

  Thanks for posting! 

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  Luis Figueroa

  • January 10, 2024 18:17

  Box drive requires a windows restart to finish update

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