Support Forum

• by Nao Inoue
• February 02, 2023 04:27

"Upgrade to a newer version of Box" message repeatedly comes up just after I installed the new Box drive Answered

0

votes

2

• by 青山 翼
• February 02, 2023 00:22

User email is invalid Completed

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votes

1

• by Mario Uribe Fenollosa
• February 01, 2023 21:52

All files show in the desktop Box folder Answered

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votes

2

• by Dana Barnes
• February 01, 2023 21:46

Restoring a Previous Folder Answered

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votes

2

• by Box User
• February 01, 2023 20:46

How can I recover permanently deleted files? Answered

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votes

1

• by Stuart Silberman
• February 01, 2023 20:05

logs not updated...or something Answered

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votes

1

• by Box User
• February 01, 2023 17:28

ウェブ上ではログインできるのに、アプリでログインできない Answered

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votes

3

• by Sonali
• February 01, 2023 15:46

File Upload Answered

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votes

2

• by robbie garlands
• February 01, 2023 15:08

'the preview didn't load' Answered

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votes

2

• by Sergio Garcia Vidal
• February 01, 2023 13:20

Disable 2 factor authentication Completed

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votes

4

• by Daria Burova
• February 01, 2023 08:38

need help with payment Answered

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votes

1

• by Jose Morey
• February 01, 2023 08:12

Can't add a previously used email account (closed account) to a new box account Completed

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votes

1

• by GG
• February 01, 2023 05:49

Syncing stuck. How to restart?

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votes

0

• by TiM He
• February 01, 2023 04:37

Folder still shows 0 file after someone posted a file Answered

1

vote

1

• by Gamma Sigma Chapter
• February 01, 2023 02:15

Something went wrong with your request. Please try to invite collaborators again. Answered

0

votes

1

• by Lisa Vega
• January 31, 2023 22:52

grid view missing slider Completed

2

votes

4

• by Box User
• January 31, 2023 21:54

How to reclaim deleted storage space? Answered

0

votes

2

• by Daniela Radivo Harder
• January 31, 2023 20:32

Access to files disappeared Answered

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votes

2

• by Alfaro, Vladimir
• January 31, 2023 19:26

Managing Permissions/Access at the Metadata Template Level Completed

0

votes

1

• by Sonja Arndt-Johnson
• January 31, 2023 19:21

Link does not work Answered

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votes

2

• by A
• January 31, 2023 19:19
• Edited

Notifications don't work (Jan 2023) Answered

0

votes

2

• by A A
• January 31, 2023 18:41

Upload offline to app

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votes

0

• by CompuCraft Admin
• January 31, 2023 17:28

"Open in Desktop" button greyed out when trying to open document in Box Online Completed

0

votes

1

• by Kerry Seitz
• January 31, 2023 16:59

Box fails to start after update on macOS 11.7.2 and manual reset doesn't work Answered

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votes

1

• by Bryan Robinson
• January 31, 2023 16:57

Illegal Unsubscribe Option Completed

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votes

1

• by A&G DESIGN
• January 31, 2023 16:28

Not Syncing? Completed

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votes

3

• by Evan Peck
• January 31, 2023 15:38

Please run script to fix storage measurement Answered

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votes

2

• by Young Lab NEOMED
• January 31, 2023 15:18

Out of disk space but I should have enough for local storage Answered

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votes

1

• by Embibe Tools
• January 31, 2023 13:10

Billing Answered

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votes

1

• by Skye Martineau
• January 31, 2023 11:08

My files in box says the folder is synced, but it is not syncing to my computer what is in my box online. Please help I have tried unsyncing and syncing again. Answered

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votes

1