Support Forum

• by Lau Bing Kin
• April 10, 2025 02:18

The older version of Box Tools cannot be remove.

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• by itou yu
• April 10, 2025 01:19

Even if the file is placed in the recycle bin, it does not create any free space on the storage. Answered

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1

• by Box User
• April 10, 2025 00:37

Incorrect storage usage (have checked local folders) Completed

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2

• by Mikel Gutierrez
• April 09, 2025 23:35

Client lost authenticator app configuration Answered

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1

• by Joe DeBose
• April 09, 2025 22:01

Insufficient Permissions only on Box Drive Completed

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1

• by Peter Kalkanis
• April 09, 2025 21:24

Can't access folder, wheel spinning Answered

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1

• by Sebastian Prias
• April 09, 2025 21:18

Account says storage is full but it is not Answered

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1

• by Lisa Hernandez
• April 09, 2025 19:11

please cancel my trial subscription immediately and advise once done Answered

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1

• by Kathy Burkett
• April 09, 2025 19:01

invalid request params input Completed

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3

• by Joseph Orgell
• April 09, 2025 18:12

Storage Limit Reached even though haven't even used 30gb of 50gb Answered

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1

• by Mizaan Lokhandwala
• April 09, 2025 18:09

Credit Card Payments Error Answered

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1

• by Box User
• April 09, 2025 18:08

Box will not let me delete files or upgrade my account Answered

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1

• by Kristen Manriquez
• April 09, 2025 18:06

2FA reset Answered

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1

• by Abdiel Fernandez
• April 09, 2025 17:53

Unable to create password Answered

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1

• by Maya El Cheikh
• April 09, 2025 16:48

Please unsubscribe me Answered

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1

• by Gnana Siva Padala
• April 09, 2025 16:36

Unable to Create Limited Access App Due to "Enterprise Admin Authorization" Error

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• by Kent Orr
• April 09, 2025 16:16

Does Box have actual tech support?? Completed

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1

• by Paola Ottaviani
• April 09, 2025 15:54

I have trouble making payment Answered

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1

• by Richard
• April 09, 2025 14:06

Have someone upload a File with a shared Link

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• by Leone Slabber
• April 09, 2025 13:04

Yearly to Monthly Subscription Answered

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1

• by NAOKI UCHIYAMA
• April 09, 2025 12:34

Invitation mail isn't delivered to collaborators Answered

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2

• by Low,Martin_TTAP
• April 09, 2025 08:40

Box Shuttle (legacy) Completed

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1

• by Wade Tan
• April 09, 2025 07:52

Incorrect storage usage Answered

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1

• by Ezra Juliana
• April 09, 2025 07:45

Authenticator Code Answered

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1

• by 田中 学
• April 09, 2025 04:39

Is there any other way to set IP address restrictions? Completed

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1

• by Cherian George
• April 09, 2025 02:20

Problem sharing permissions Answered

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1

• by YamauraKaori
• April 09, 2025 01:56

I am not receiving notification emails. Answered

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2

• by 田村未知
• April 09, 2025 01:22

How do I unsubscribe? Answered

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1

• by Courtney Ward
• April 08, 2025 21:17

Practifi/Salesforce Box Integration Completed

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1

• by Merge Sandboxes
• April 08, 2025 20:17

How to tell if a file/folder has been restore from trash via API?

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