Support Forum

• by Jack Huang
• September 11, 2024 02:17

File System ls Not Supported by Box Sync Answered

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• by Zachary Gribben
• September 11, 2024 01:15

Filter

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• by Tatsuya Mukaida
• September 11, 2024 00:16

"When trying to log in to BOX, a message saying 'Captcha response is invalid' is displayed, and I cannot log in." Completed

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1

• by Malik Faiq
• September 10, 2024 21:19

Service Accounts files are not visible to admin and co-admin not even in admin console Answered

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1

• by Kyle Welch
• September 10, 2024 20:57

User belongs to another enterprise Completed

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1

• by AACS
• September 10, 2024 20:26

Disappearing files Answered

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1

• by David Holt
• September 10, 2024 20:03

SOC 2 Type II report Completed

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1

• by William Morrison
• September 10, 2024 19:48

trouble uploading large google sheet file Completed

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1

• by Elliott
• September 10, 2024 19:37

Space not reclaimed after emptying trash Answered

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1

• by Michael Shieh
• September 10, 2024 19:21

Delete the account does not free up the emails Completed

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1

• by Data Peterson Firm
• September 10, 2024 19:02

Adding a new user but says they are part of another Enterprise Completed

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1

• by Kevin Mash
• September 10, 2024 17:46

External User Permissions Answered

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1

• by Adrianne Rondon
• September 10, 2024 17:13

Separate notifications for each folder or task? Completed

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1

• by Trial tech
• September 10, 2024 15:37

The storage calculation error Completed

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1

• by Vero Ciernik
• September 10, 2024 14:50

Storage shows a lot more free space than it should - scary! Answered

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1

• by Oz-Bin Gamarra Espinoza
• September 10, 2024 14:26

There was an error while trying to add new email to my account Answered

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1

• by Pascale Equagoo
• September 10, 2024 14:22

We need the most recent SOC2 report from Box Completed

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1

• by Etzel Informatik GmbH
• September 10, 2024 14:21

Memory full, but not true Completed

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• by Micah Piccirilli
• September 10, 2024 14:15

Upgraded from Personal Pro to Business yesterday and files are gone. Answered

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1

• by Frank Watson
• September 10, 2024 13:58

Adding new user and the confirmation link is expired Completed

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1

• by Viral Hirpara
• September 10, 2024 13:49

Bypass password_reset_required error. Answered

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1

• by Carter Land
• September 10, 2024 13:16

Access Token was working, but now it's not. Answered

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1

• by Jeff Jones
• September 10, 2024 12:20

Stop Box Spontaneously Revoking Access To Folders Completed

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1

• by Paddy Cannon
• September 10, 2024 12:06

Box Cache

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• by ULPGC Biblioteca Universitaria
• September 10, 2024 11:36

Paid for unlimited storage but keep getting "Account Storage limit reached" error Completed

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1

• by Rinse Veltman
• September 10, 2024 10:28

My account needs to be added to the Business account Answered

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1

• by jeremy odonnell
• September 10, 2024 09:41

No verification email being received Answered

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1

• by うな
• September 10, 2024 09:30

Incorrect storage usage or number of files in My Account Answered

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1

• by 中村　敦
• September 10, 2024 09:29

I can't log in because I haven't received the two-step verification code. Completed

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• by Anthea Mitchell
• September 10, 2024 08:26

Colleague locked out due to changing phone number so 2 step verification not working Answered

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1