Account showing incorrect storage numbers

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IJ

• September 17, 2024 18:52

Hi, 

Can one of the admins run a script that fixes the storage space inconsistencies please? Before I deleted anything I was at 9.9 / 10 GB. Now I deleted half of my files and I am still on 9.9 / 10 GB. This happened to me a few times before, and when you run the script it shows proper space available. 

 

Thanks. 

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• 

  Rona

  • September 18, 2024 20:54

  Hi there,

  Welcome to Box Community and glad to assist! 

  Most of the time, aggregates will be updated within an hour or less. For larger changes or more complex folder structures, aggregates may take up to 24 hours to be correct.

  For more information regarding your data inaccuracies, please visit this article. 

  Thanks for posting!

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