Question: how to edit collaborator email

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Katherine Johnson

• November 12, 2020 18:03

One of our collaborators has changed an email and I want to edit her name and email.  She is editor level in several folders.  Does anyone know how to do that? Thanks

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  Howard

  • January 11, 2021 18:43

  Hi Katherine and Anabela,

  Only a user can edit their own email and profile - you can share the steps on how to do so with the collaborator who needs to change their primary email address here with this article: https://support.box.com/hc/en-us/articles/360044196513-Manage-Account-Settings#loginandemail

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  Anabela Quelha

  • November 15, 2020 17:34

  I have the same question. 

   

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  Ludwig Rd Condo Assoc Docs

  • January 06, 2022 03:00

  I see that only the collaborator can change their own email.  However, that collaborator does not have the old email anymore so how can they go in and change it?  Why can the administrator not do this for the group?

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