Support Forum

• by Sophie Beard
• January 05, 2024 03:35

"Save As" location defaulting to local drive Completed

1

vote

2

• by Matthew Edwards
• January 05, 2024 03:12

Accidentally removed myself as collaborator Answered

0

votes

2

• by Robert Bowling
• January 04, 2024 17:13

User deleted a file in a folder they didn't have access to Completed

0

votes

2

• by ケケロ
• January 04, 2024 12:28

Box storage almost full though I deleted all contents Answered

0

votes

2

• by 古川　花菜
• January 04, 2024 02:35

I want to cancel MFA, but I can't log in to BOX and the system administrator doesn't know either. Answered

0

votes

2

• by Lindsey Tollefson (Contractor)
• January 03, 2024 21:01

Can't access shared folder due to strong password requirement. Google SSO issue Answered

1

vote

2

• by daju
• January 03, 2024 20:37

"Online Only" doesnt work - any ideas? Answered

0

votes

2

• by Rosa Perez
• January 03, 2024 14:51

I cannot access my old account Answered

0

votes

2

• by 太田亮児
• January 03, 2024 02:33
• Edited

An important problem has occurred with the BOX! Answered

0

votes

2

• by Noel Sapp
• January 02, 2024 21:51

Determine when a user was assigned to a folder Answered

0

votes

2

• by Box User
• January 02, 2024 14:44

Storage usage of my account is incorrect Answered

0

votes

2

• by Box User
• December 31, 2023 21:55

Can you please run the file count script on my Box? Answered

0

votes

2

• by max sobrero
• December 31, 2023 12:05

Wrong space reported Answered

0

votes

2

• by donald olgado
• December 30, 2023 00:24

non existent support? Answered

0

votes

2

• by Jorge Gomez G
• December 29, 2023 09:38

WHERE IS MY FILES? Answered

0

votes

2

• by Somsak Lengsukchai
• December 29, 2023 09:37

Storage usage is incorrect Answered

0

votes

2

• by Kelli Huber
• December 28, 2023 16:16

MFA rest for user account Answered

0

votes

2

• by Namrata Bali
• December 28, 2023 00:24

Box Drive not launching upon installation (macOS Sonoma) Answered

1

vote

2

• by Scott Cavaness
• December 27, 2023 18:12
• Edited

MISSING FILES Completed

0

votes

2

• by David Uroz Tomas
• December 27, 2023 10:53

Storage is not correct Answered

0

votes

2

• by hide ono
• December 27, 2023 08:45

Used storage size is wrong Answered

0

votes

2

• by Michael Iacopino
• December 26, 2023 20:31

Password protecte dFile - I have Password but no dialog in which to enter it Answered

0

votes

2

• by Ricky K
• December 26, 2023 09:23

Storage is not unlimited Answered

0

votes

2

• by Box User
• December 23, 2023 19:43

Sync Files Failed: Folder Deleted on Sync Answered

0

votes

2

• by Pavel
• December 23, 2023 15:00

Can't create a password, can't sign in into Box Drive on Windows Answered

0

votes

2

• by Eric Nilson
• December 21, 2023 16:39

Create Support Ticket Answered

0

votes

2

• by Vinod Nair
• December 21, 2023 14:42

Unable to set up 2 Factor Authentication using Auth App Completed

1

vote

2

• by YUFEI FAN
• December 21, 2023 02:35

CANNOT UPDATE MY FILES FROM LOCAL LOCATION ONTO BOX Answered

0

votes

2

• by Anatoliy Malyarenko
• December 20, 2023 18:10

A problem Answered

0

votes

2

• by Katsuragi, Amane/TCM(JP)/葛城 周(管理部 シニアアシスタントマネージャー)
• December 20, 2023 10:58

Boxにログインできない Answered

0

votes

2