Account administrators can purchase additional Box seats (licenses) by following these steps:
- Sign into your Box.com account as the Account Administrator. Locate Admin Console on the left side towards the bottom of the window
- Purchase seats through the Insights page OR Click "Account & Billing" and either purchase seats in the carousel or in the seats used section
'Account & Billing' is located on the left-side menu (your menu may vary based on your account type)
- Locate the 'Seats Used' section and click 'Add Seats'
- The last selection allows you to customize the amount of seats you need. Click 'Complete' to complete your seat purchase.
Note: All seat purchases will be a prorated charge based on the date of purchase to the end of your billing term. The new seats will be aligned to your billing term and not charged for the full year.
If you have any questions, please submit a ticket here for our Billing Support team.