Support Forum

• by NAOKI ASHIDA
• November 15, 2023 04:27

Changing my admin account's email to a new email domain. (We are changing organizations) Completed

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votes

3

• by Grading By Design
• November 15, 2023 04:25

Where are my files?

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votes

0

• by Roy John
• November 15, 2023 04:12

Storage Answered

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votes

1

• by Haruyuki Abe (阿部 治之)
• November 15, 2023 03:01

Eliminate unrecognized account Answered

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votes

1

• by Klayton Trinh
• November 15, 2023 01:11

Box Mobile Sign in Issues after using Microsoft Authenticator Completed

1

vote

1

• by Box User
• November 15, 2023 00:46

Delete

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votes

0

• by Rachel Malasig
• November 15, 2023 00:10

Your Device Couldn't Connect to the Server

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votes

4

• by Ashika Maharaj
• November 14, 2023 22:28

Missing Box Folder Answered

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votes

1

• by Emily Tompkins
• November 14, 2023 22:21

Invited Collaborator unable to access folder Answered

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votes

1

• by Selena Gomez
• November 14, 2023 22:08

Missing Shared Files Completed

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votes

1

• by Jennifer Hunt
• November 14, 2023 20:50

I deleted gig's of files and my available storage has not changed. Answered

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votes

1

• by Kevin Weeks
• November 14, 2023 20:35

new user confirmation fails to send Completed

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votes

1

• by Dan Woerz
• November 14, 2023 19:09

How to Transfer Enterprise account to a personal account Completed

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votes

1

• by jenniferdalrymple174434
• November 14, 2023 18:09

And new users to our account yet they can not see anything when logged in Answered

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votes

1

• by Shaun Collier
• November 14, 2023 17:50

No files but 812.3 MB of 50.0 GB used Answered

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votes

1

• by Emmanuel Etrata
• November 14, 2023 16:51

HELP! folder just disappeared! Answered

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votes

1

• by Stephanie Kennedy
• November 14, 2023 16:38

Wrong File Count Answered

1

vote

5

• by Courtney Wotherspoon
• November 14, 2023 15:56

Can't update password Completed

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votes

1

• by Agnieszka Cukrowska
• November 14, 2023 13:44
• Edited

Certificate of Residence 2023 Completed

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votes

1

• by Box User
• November 14, 2023 13:18

Domain verification failed Completed

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votes

1

• by Sujith
• November 14, 2023 11:39

Used Space showing incorrect. Low storage space available Answered

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votes

1

• by Joanna Olsen
• November 14, 2023 11:10

Is there a way to request for a password reset by authenticating via 2FA / OTP Code when one no longer has access to the email? Answered

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votes

1

• by david altshuler
• November 14, 2023 08:33

Wow... Box keeps faiiing me... how can I BUY LIVE SUPPORT---my experience is horrific Answered

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votes

1

• by Piotr Nawrocki
• November 14, 2023 06:19

Cant do anything to get help Answered

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votes

1

• by ChenLi Wang
• November 14, 2023 00:59

two factor not working? Completed

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votes

1

• by Peter Malek
• November 13, 2023 23:14

DISABLE RECENT FILES Completed

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votes

1

• by Heiko Spallek
• November 13, 2023 22:01

Can't delete files from sync queue Completed

1

vote

1

• by Colette Durazo Preciado
• November 13, 2023 21:56

Expiration Date Answered

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votes

2

• by Huascar Espejo
• November 13, 2023 21:46

Files Gone Answered

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votes

1

• by Tahir Mohammed Wolye
• November 13, 2023 20:39

Recovery of deleted files from box folder Answered

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votes

1